Frequently Asked Questions
Find answers to common questions about TrendGear and our services.
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. You'll be asked to provide shipping and payment information. Once submitted, you'll receive an order confirmation email.
What are your shipping options?
We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Free shipping is available on orders over $50.
What is your return policy?
We offer a 30-day return policy on all items. Items must be unworn and in original packaging. Return shipping is free for defective items. Contact our support team to initiate a return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary depending on the destination. Customs duties may apply for certain countries.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are secured with industry-standard encryption.
Are your products authentic?
Yes, all products sold on TrendGear are 100% authentic. We source directly from authorized distributors and trusted suppliers to ensure quality and authenticity.
How do I know which size to order?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing to our chart. If you're unsure, contact our support team for personalized assistance.